If you need to cancel or reschedule, please do so with at least 48 hours notice. Given the nature of the one-on-one care we provide, availability is tight, and we often have a list of folks who we cannot fit in. Unfortunately, over the past few months we have seen an increase in late cancellations and appointment changes. A late cancel or schedule change disrupts our scheduling and does not give us time to fill those holes and get everyone the care that they need. Your card on file will be automatically charged for late cancellations or schedule changes.

Oregon has lifted the mask mandate in healthcare settings as of April 3, 2023, therefore masks are optional so long as you are not exhibiting signs of respiratory illness. Please continue following the current CDC guidelines if you have been exposed to COVID or tested positive for COVID. We ask that if you have recently recovered from an infectious respiratory illness of any kind, please wear a mask in our office for 7 days after symptoms have resolved to help protect our community.

Our office is located in the Ford Building in SE Portland at 2505 SE 11th Ave Suite 272 on Division and 11th. Please look for instructions in your reminder email about parking and finding us.

PLEASE KEEP IN MIND THAT TRAINS RUN FREQUENTLY THROUGH THE NEIGHBORHOOD AND PERIODICALLY WILL CAUSE TRAFFIC TO STOP FOR MORE THAN AN HOUR. Please plan accordingly and follow these recommendations to avoid getting stuck: If you are coming from south of Powell, please take Powell to 20th and come back down (head west) Division so that you stay on the north of the tracks. If you are coming from north of Division, please avoid driving or parking on 11th as this one-way street will come to a halt if there is a train and you risk getting stuck. We cannot be responsible for late arrivals or missed appointments due to the train.